Welcome to Tatted Tends. This Shipping Policy explains how we process, prepare, and deliver orders placed through our website. We are committed to providing a smooth and reliable shopping experience for customers worldwide.
Order Processing
All orders are reviewed and prepared after they are successfully placed.
Since Tatted Tends currently accepts Cash on Delivery (COD) as the available payment method, our team may contact you to confirm your order before processing begins.
Orders are processed during regular business days, excluding weekends and public holidays.
Order Confirmation
Once your order has been successfully placed, you will receive an order confirmation through the contact information you provided.
If additional information is required to complete your order, our customer support team will contact you before shipment.
Shipping Charges
Shipping charges, where applicable, are displayed during the checkout process before you complete your purchase.
Any promotional free shipping offers will be clearly stated on our website whenever available.
Worldwide Shipping
Tatted Tends proudly serves customers around the world. We work with reliable shipping partners to ensure orders are delivered safely and efficiently.
Delivery availability may vary depending on your location and local carrier services.
Order Tracking
When tracking information is available, customers will receive shipment updates through the contact details provided during checkout.
Please allow a short period after dispatch for tracking information to become active.
Delivery Attempts
Our shipping partners may make multiple delivery attempts if the recipient is unavailable.
If a delivery cannot be completed after several attempts, the shipment may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Tatted Tends is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information supplied by the customer.
Damaged or Missing Packages
If your package arrives damaged or if any items are missing, please contact us within 7 days of receiving your order.
Include your order number, a description of the issue, and photographs of the package and products, if applicable, so we can investigate and assist you promptly.
Lost Shipments
If you believe your shipment has been lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.
Contact Us
If you have any questions regarding this Shipping Policy or your shipment, please contact us:
Tatted Tends
Email: [email protected]