Welcome to Tatted Tends. We value your satisfaction and strive to provide quality tattoo supplies and accessories. If you are not completely satisfied with your purchase, please review our Refunds & Return Policy below.
Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Include all original packaging, labels, and accessories.
- Be free from damage caused after delivery.
- Be accompanied by proof of purchase or your order confirmation.
Items returned after 30 days may not be eligible for acceptance.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once opened or used:
- Opened tattoo inks
- Opened needles and cartridges
- Used tattoo machines
- Opened aftercare products
- Sterile products with broken seals
- Gift cards
- Clearance or final sale items
If a product arrives damaged or incorrect, please contact us within 7 days of delivery.
Return Process
To initiate a return:
- Email [email protected] within 30 days of receiving your order.
- Include your order number and the reason for your return.
- Wait for return instructions before sending the item.
- Securely package the product to prevent damage during transit.
Returns sent without prior authorization may experience processing delays.
Inspection and Approval
Once your returned item is received, it will be inspected within 5 business days.
If approved, your return will proceed to the refund stage. If the return does not meet our eligibility requirements, the item may be returned to you.
Refunds
Approved refunds will be processed within 7–10 business days after the inspection has been completed.
As Tatted Tends currently accepts Cash on Delivery (COD) only, refunds will be arranged through an appropriate method agreed upon with the customer.
You will be notified by email once your refund has been approved and processed.
Exchanges
If you receive a defective, damaged, or incorrect product, you may request an exchange within 7 days of delivery.
Replacement items will be shipped after the returned product has been inspected and approved.
Damaged or Incorrect Orders
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, notify us within 7 days by emailing [email protected] with:
- Your order number
- A description of the issue
- Clear photographs of the item and packaging
We will work promptly to provide an appropriate resolution.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
- A damaged product
- A defective item
- An incorrect item shipped by Tatted Tends
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
Order Cancellation
Orders may be cancelled before they have been prepared for shipment.
If your order has already been processed or dispatched, it cannot be cancelled and must follow the standard return procedure after delivery.
Contact Us
If you have any questions regarding this Refunds & Return Policy or need assistance with a return, please contact us:
Tatted Tends
Email: [email protected]