Welcome to Tatted Tends. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and shop on our website. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Tatted Tends, we may collect information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Messages or inquiries submitted through our contact forms
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral sources
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide Cash on Delivery (COD) order confirmation
- Respond to customer inquiries
- Provide customer support
- Improve our products and website
- Personalize your shopping experience
- Detect fraudulent or unauthorized activities
- Send service-related updates regarding your orders
- Comply with applicable legal obligations
Cash on Delivery Orders
Tatted Tends currently accepts Cash on Delivery (COD) as the available payment method. Your order information is used solely to process, confirm, and fulfill your purchase.
Marketing Communications
If you subscribe to our newsletter or choose to receive promotional emails, we may send updates about new arrivals, special offers, and product information.
You may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Opt-Out Instructions
You may opt out of promotional communications by:
- Clicking the Unsubscribe link included in our marketing emails.
- Sending your request to [email protected] with the subject line “Opt-Out Request.”
Please note that even after opting out of marketing communications, we may still send essential service-related emails regarding your orders or customer support requests.
Information Sharing
We do not sell or rent your personal information to third parties.
We may share information only when necessary with trusted service providers who assist us in operating our business, such as shipping partners, technical support providers, and website hosting services. These providers are required to safeguard your information.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to maintain secure systems, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Meet legal and regulatory obligations
- Resolve disputes and enforce our policies
Once information is no longer required, it is securely deleted or anonymized where appropriate.
International Operations
Tatted Tends operates worldwide. By using our website, you acknowledge that your information may be processed and stored in locations where we or our service providers operate, subject to applicable privacy laws.
Your Privacy Rights
Depending on your local laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Object to certain processing activities
- Withdraw previously provided consent where applicable
To exercise any of these rights, please contact us using the information below.
Third-Party Services
Our website may utilize trusted third-party services to help operate certain website features or improve customer experience. These providers are expected to handle information responsibly and only as necessary to perform their services.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Updated versions will become effective immediately upon publication on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Tatted Tends
Email: [email protected]